Terms & Conditions
Dece is a trademark of S.C. NetWorks Trading SRL (“NetWorks Trading”).
Terms of service
This is a legal agreement between you and S.C. Networks Trading SRL (“Networks Trading”).
This agreement – together with all updates, additional terms, our general terms and conditions and all of Networks Trading’s rules and policies – collectively constitute the “agreement” between you and Networks Trading.
By placing an order you are stating your agreement to these terms. If you do not agree to these terms, do not place an order and do not use the service. You must accept and abide by these terms as presented to you: changes, additions, or deletions are not acceptable.
1. As our product is hand-made we cannot give an estimated delivery date until an order is placed as it will depend upon the products in stock and the length of time it takes to create your individual order. A typical delivery period would be no more than 4 weeks.
2. If you are not completely satisfied with the goods you receive then please notify us within 7 days of receiving your order, otherwise we will presume that a successful transaction has taken place. (Please see our ‘Returns Policy’).
3. NetWorks Trading will not take any responsibility for damage to goods after the date of delivery.
a. Payment is made through a Paypal, Credit Card or Debit Card account, NetWorks Trading will not deem an order to be placed until payment has been received. All prices are in the relevant currency selected and displayed on screen.
b. Agreement to pay for Products. You agree to pay for all Products you order, including any additional amounts (including any taxes and postage and packing fees, as applicable). YOU ARE RESPONSIBLE FOR TIMELY PAYMENT OF ALL SUMS DUE under the terms of this agreement.
c. Right to Change Prices and Availability of Products. Prices and availability of any Products are subject to change at any time. Without prejudice to the above, prices of products the subject of an existing outstanding order (where the deposit has also been paid) will not be affected by price changes (which for the avoidance of doubt includes both increase in price or decrease in price).
5. Trade Description
We make every effort to ensure that descriptions and pictures of our goods are as accurate as possible, however we hope that you will understand that the uniqueness and hand crafted nature of the products means that there may be slight variation in colour or size.
6. Delivery Timescales and Shipping Charges
Please take into consideration that our products are handmade individually for you by men and women who live in Romania. Once your order has been created and accepted by us we will do our best to send you the goods a.s.a.p., we will notify you when your goods have been despatched. Once despatched shipping within Europe normally takes between 7-10 days.
Delivery Charges are stated beside each product type and depend on weight and volume.
If you order multiple products your order may be sent in more than one parcel. (This will not affect the delivery charge to you.)
7. Returns Policy
We hope you will be pleased with your purchase. If however you would like to return an item, please notify us by email (firstname.lastname@example.org) within 7 days of receipt of your goods. We will then send you a Returns Form and you must return your goods with this form within 20 days of receipt of the products for an exchange or refund. (Please note that the returns procedure allows for the return of one or more products from a larger order.) Please send the goods by secure delivery to the address given on the returns form. We will make the exchange (subject to availability) or refund only upon receiving the goods from you. We recommend that you return goods by recorded delivery and retain proof of postage.
Goods are returned to us at your own expense (save in the case of faulty goods,please see below). If you choose to return any products to us, we will not be responsible for any loss or damage to them in transit and, for this reason, we recommend that you use a recorded delivery service. If returned products are lost or damaged in transit, we reserve the right to charge you (or not to refund any amounts attributable to) such loss or damage. Should you wish to exchange goods, then you will be charged for postage and packaging at our standard rates. Faulty goods will be exchanged at our expense. None of these terms affect your statutory rights. Please note that goods must be returned to us in the same condition they were delivered to you.
8. NetWorks Trading reserves the right to change the Terms and conditions of the Dece Webstore at any time. Any new or revised Terms and Conditions will be published on the Dece website. In the event that you refuse to accept the revised terms and conditions, you should not purchase any additional products from the Dece Web Store.
9. Disclaimer of Warranties; Liability Limitations
We will use reasonable skill and care in fulfilling any order placed by you that is accepted by us. However, we exclude all other representations, warranties, conditions and terms express or implied by statute, common law or otherwise to the fullest extent permitted by law and, except where required by law, we will not be liable for any special, indirect, incidental, consequential or economic loss or for loss of profits or revenues howsoever caused arising in connection with any order placed by you.
Notwithstanding the above, our total liability (whether in contract, tort, negligence or on any other basis) to you, for any loss or damage shall be limited to the sums paid or payable for the relevant product or service you ordered from us.
We will not be liable to you where we breach these General Terms and Conditions of Sale due to any cause that is beyond our reasonable control, including acts of God, explosions, floods, tempests, fires or accidents; wars or threats of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes; difficulties in obtaining materials; labour, fuel, parts or machinery; power failure or breakdown in machinery.
Nothing in these General Terms and Conditions of Sale shall limit our liability for personal injury or death caused by our negligence or for any other liability the exclusion of which is not permitted by applicable law.
Nothing in these terms will reduce your legal rights relating to faulty or misdescribed goods. For further information about your legal rights in the UK or elsewhere, contact your local authority Trading Standards Department or Citizen’s Advice Bureau.
If any of the terms in these Terms and Conditions are not valid or legally enforceable, the other terms will not be affected.
No NetWorks Trading employee or distribution agent or representative has the authority to vary any of the Dece Store’s or Distribution Service’s policies or the terms and conditions governing any sale.
SC NetWorks Trading SRL is a registered Romanian company, VAT number: RO13941470
SC Networks Trading SRL
Colna Cu Teren F.N. Siria 317340
Jud. Arad, Romania
SC Networks Trading SRL
Str Regiment 85 Infanterie nr. 1831
Apt. 13 Parter, Siria 317340
Jud. Arad, Romania
Amended 20th September 2016